Refunds
Refund Policy
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Returns
Our policy lasts 7 days. If 7 days have gone by since your delivery , unfortunately we can’t offer you a exchange.
To be eligible for a exchange , your item must be unused and in the same condition that you received it. It must also be in the original packaging. If you received free shipping you will be required to pay to ship item back and to ship it back to you .
Several types of goods are exempt from being returned. Rich Bitch items , Body Suits, Bathing Suits are a good example! Rich Bitch items are Definitely a case to case basis tho and something should be able to be worked out!
Additional non-returnable items:
Gift cards
Personal care items
To complete your return, we require a receipt or proof of purchase.
Any item that is returned more than 30 days after delivery will be subject to be discounted to the current price on website.
Refunds (if applicable)
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us
Sale items (if applicable)
Only regular priced items may be exchanged unfortunately sale items cannot be returned.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email. If exchange is due to size error on the customers end, we can exchange but customer is responsible for all shipping charges.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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Returns
Our policy lasts 7 days. If 7 days have gone by since your delivery , unfortunately we can’t offer you a exchange.
To be eligible for a exchange , your item must be unused and in the same condition that you received it. It must also be in the original packaging. If you received free shipping you will be required to pay to ship item back and to ship it back to you .
Several types of goods are exempt from being returned. Rich Bitch items , Body Suits, Bathing Suits are a good example! Rich Bitch items are Definitely a case to case basis tho and something should be able to be worked out!
Additional non-returnable items:
Gift cards
Personal care items
To complete your return, we require a receipt or proof of purchase.
Any item that is returned more than 30 days after delivery will be subject to be discounted to the current price on website.
Refunds (if applicable)
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us
Sale items (if applicable)
Only regular priced items may be exchanged unfortunately sale items cannot be returned.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email. If exchange is due to size error on the customers end, we can exchange but customer is responsible for all shipping charges.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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